WISM.CC Vendor Portal

Featured Integrations

PayPal

Magento

Business Central

Traede

SmartPack

ReturnFlows

Float

DAO

PostNord

Bring

Live Chat

Product Q&A

Picquer

Returnless

Spy

PayPal

Magento

Business Central

Traede

SmartPack

ReturnFlows

Float

DAO

PostNord

Bring

Live Chat

Product Q&A

Picquer

Returnless

Spy

Carrier Integrations

Reduce your customer support tickets by up to +93%
Save thousands of dollars monthly
Give faster support and free up time

Shopify

Weebly

Wix

$490 free (500 tickets)

First 15 days free if signup and complete the integration process in 48 hours from registration.

45-Second How It Works

Customer sends an email, we detect WISMO intent, check order records, and reply with status, tracking number, and carrier.

SECOND 0-9

Customer sends an email

Incoming message asks: "Where is my order?" and enters your support inbox.

SECOND 9-18

Intent is classified

The system determines if the request is a WISMO inquiry before taking action.

SECOND 18-27

Customer order is matched

We look up the customer in your order database using email and order details.

SECOND 27-36

Status and tracking are prepared

Current order status, tracking number, and carrier are assembled into a clear response.

SECOND 36-45

Reply is sent to customer

An email is sent back with order status, tracking number, and carrier in one message.

Live Chat, Connected to Your Orders

Customers can message in real time. The agent understands intent, pulls order context, and responds instantly or hands off with full context.

STEP 1

Customer starts chat

A shopper asks a question directly in chat from your storefront or help widget.

STEP 2

AI resolves with live data

The system checks order, shipping, returns, and account context to answer correctly in seconds.

STEP 3

Smart escalation when needed

If confidence is low or case complexity is high, chat routes to a human with full transcript and facts.

Open Live Chat Overview Ask Product Questions

Example: Cancellation Handled Automatically

Mia wrote 3m ago

Please cancel order #78439215. I accidentally selected the wrong color.

Shopify

Order #78439215 Cancelled • EUR 94.00

Wism replied 1m ago

Hi Mia,

Your order #78439215 has now been cancelled. A refund of EUR 94.00 is being issued and should appear within 3 to 5 business days.

Thanks for reaching out. We are here if you need anything else.